Introduction
In today’s fast-paced digital world, businesses need to stay connected with their customers in real-time. While email remains one of the main methods of online communication, it is often not seen as an effective channel, as users may not check their emails frequently. On the other hand, WhatsApp is checked by users several times a day, making it a prime platform for engaging customers at the right time. To meet this need, we have developed a powerful WordPress plugin designed to send scheduled WhatsApp notifications, similar to automated email systems like MailerLite.
Today’s businesses face the challenge of maintaining effective communication with customers after a purchase or registration. Traditional methods like email notifications often fail because users do not read them immediately. This delay can lead to missed opportunities for additional sales, customer engagement, and timely reminders. Additionally, using plugins for scheduled notifications can be costly for many small and medium-sized businesses.
The WordPress plugin for sending scheduled WhatsApp messages offers an innovative solution that enables you to send scheduled WhatsApp notifications directly from your WordPress site. This feature is particularly useful for businesses using WooCommerce, Gravity Forms, or Digits. With this plugin, you can send WhatsApp messages to your customers at specified intervals, ensuring that your communication is timely, relevant, and likely to prompt customer action.
We have recently added a new feature to the Whatsi Plus web service called Scheduled Messaging, which allows you to send WhatsApp messages to your users on a scheduled basis. For this reason, we have prepared a comprehensive WordPress plugin that enables you to automatically send scheduled messages to your customers.
View the Whatsiplus Web Service Documentation
Real-World Use Cases for Websites
1. For a Water Purification Store:
Imagine you have a store that sells water purification systems. These systems usually require a filter replacement every six months to a year. With our plugin, you can schedule a WhatsApp message to be sent six months after a customer’s purchase, reminding them that it’s time to replace the filter. The message can be personalized, addressing the customer by name and mentioning the specific product they purchased. You can also offer a discount on the filter replacement, increasing the likelihood of a repeat purchase.
2. For an Educational Website:
Educational websites often offer a series of courses, where one course might be a prerequisite for another. Our plugin allows you to schedule a WhatsApp message one month after the customer completes the initial course, recommending the next level course with a discount. For example, if a user purchases an introductory course, you can automatically send a message after a set period offering a discount on the advanced course, thus increasing your sales and improving customer satisfaction.
3. For a Customer Onboarding Process:
An effective welcome for new users is crucial for building trust and ensuring long-term engagement. With our plugin, you can set up a series of WhatsApp messages to be sent at different intervals after the user registers on your site through Digits. For example:
- Day 1: A welcome message.
- First week: A message introducing your company and sharing relevant content.
- Second week: Educational content related to your products or services.
- Third week: A special offer or discount to encourage the first purchase.
4. Following Up with Customers After Various Orders
It’s likely that some of your store’s customers have placed orders but later canceled them. You can set up the plugin to send a WhatsApp message with your custom text to the user, for example, one day after the order was canceled. If a user has completed a successful purchase, you can set it to send a WhatsApp message three days later asking for feedback on their purchase, or send a message a week later suggesting similar products to their previous purchase.
WhatsApp Automation with Gravity Forms
Gravity Forms is one of the most professional form builders available for WordPress. Many businesses use it to collect user information during sales events or other interactions. With our plugin, you can schedule WhatsApp messages to be sent at specific times after the user submits a form. This feature allows you to tailor your communication strategy to the form filled out by the user and send personalized messages.
For example, after filling out a form on your site, you can immediately send a thank-you message, and then a few days later, send another message with additional information or a special offer.
Key Features of the WhatsApp Scheduled Messaging WordPress Plugin
- Automatic WhatsApp Messaging: Automatically send scheduled WhatsApp messages after a user purchase or registration.
- Customizable Message Scheduling: Set a specific time for each message to be sent at the right moment.
- Unlimited Messages: Send an unlimited number of scheduled WhatsApp messages to your customers.
- Easy Integration: Seamless integration with your website, similar to popular email marketing platforms.
- User-Friendly Interface: Manage and schedule messages through a simple and user-friendly dashboard.
- No Need for Cron Jobs: Message scheduling is handled by the server, preventing any additional load on your server.
- Cost-Effective Solution: Send unlimited scheduled messages with a one-time monthly fee.
- Increased Customer Engagement: Enhance communication and engagement with customers through timely WhatsApp notifications.
Technical Details
One of the key advantages of our plugin is that it does not use cron jobs, so it places no additional load on your server. Messages are stored in the WhatsApp messaging platform’s database, provided by Whatsi Plus, and are sent at the scheduled times automatically without any manual intervention.
This plugin is exclusively developed for Whatsi Plus platform users, so you need to have an active service to use this feature.
Plugin Image Gallery:
You can purchase your desired service below and also download the plugin for free.
Installation and Download
- Search for the “Whatsiplus Scheduled Notification for WooCommerce” plugin on the “Add Plugin” page in WordPress and activate it. (Or download it from the link above)
- Configure the plugin settings in the Whatsi Scheduled menu.
- Enjoy.
Changelog
1.0.0
- Initial version released.
Conclusion:
By integrating the WhatsApp Scheduled Messaging WordPress Plugin into your site, you can enhance your customer engagement strategy, automate your communication, and ensure that your messages reach customers at the most opportune times.
Whether you’re running an online store, an educational platform, or a service-based website, our plugin can help you maintain effective communication with your customers, leading to higher customer satisfaction and increased sales.